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Writer's pictureYusko Consulting

What is Process Improvement in Organizational Development?

Updated: May 23, 2023

Organizations run based on various pre-decided processes. However, with the growth of the company, your processes also need to evolve according to your current objectives and expected results. When you identify and fix a current process within your company, you are getting involved in process improvement. The step of process improvement is necessary to optimize the workflow for organizational development. You will analyze your current results, design new strategies, and implement new systems in process improvement.


Here is everything you need to know about process improvement in organizational development.


What is Process Improvement?

Process improvement is an ongoing practice of identifying, analyzing, and improving the existing processes in the organization to optimize and meet new goals and standards of quality. There can be various strategies and methods used to achieve process improvement like benchmarking or lean manufacturing to focus on different areas of business and achieve the best results. You can also optimize the existing business processes by adding sub-processes or removing some current techniques for the ultimate goal of improvement.


What to Expect As a Result of Process Improvement?

When you implement process improvement successfully, you can analyze the results in the areas of improvement. The results can be measured in the enhancement of product quality, customer loyalty, customer satisfaction, increased productivity, development of employees’ skills, improved efficiency, and increased profit. All these add up to result in higher and faster returns on investment (ROIs) for the company.


Tips for Organizational Development Through Process Involvement-

Tip #1- Standardize the processes: Creating a protocol is an excellent way to understand where improvement is required. Strategies that already give you expected results and have been helping the company grow can be standardized as templates for that area. You can also modify them a little to suit other fields that also need some improvement to achieve expected results. The methods that no longer produce anticipated results can be optimized or removed altogether. You can also search for new solutions to fix the process and adjust it according to the new goals of the business consulting company.


Tip #2- Consider employee feedback: Your employees are the backbone of the company, working firsthand to produce the results you expect. They will know where the processes already implemented in your systems are lacking and what can be done to resolve this issue. They can also provide better ideas for improvement in the techniques to align with the company objectives.


Tip #3- Be customer-oriented: Customers keep businesses running, and making sure your services and products are keeping them happy is very crucial for your success. Consider aligning your processes with your customers’ problems and expectations.


About Yusko Consulting Services, LLC.-

Are you looking for a digital marketing consultant for your business? Choose Yusko Consulting Services today! We are a professional management and strategy consulting firm that believes in maintaining a positive mindset, creating partnerships with a purpose, and always striving for significant outcomes. We will help you grow by providing you with an expert analysis of your current business, along with a set of outside eyes to look at the challenges you are facing or a strategic initiative you are considering. Visit our website, contact us at 772-284-1776, or email us to find out more about how we can tailor our services to your needs.

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